What is The Linden Method?

The Linden Method is a scientifically proven, evidence-based anxiety recovery programme developed by Charles Linden. It has helped over 650,000 people permanently recover from anxiety, panic attacks, OCD, phobias and PTSD over 30+ years.

How are LAR coaching sessions delivered?

LAR coaching sessions are delivered online via Zoom video call, telephone, or Apple FaceTime. All methods are equally effective and sessions can be booked at a time that suits you.

Is The Linden Method NICE compliant?

Yes. The Linden Method is fully NICE compliant and represents the gold standard of evidence-based anxiety recovery provisions in the UK.

Can children receive LAR coaching?

Yes. LAR coaching is available for children and young people. Children under 14 require a parent or guardian to attend all sessions. Those aged 14–17 require parental consent but may attend sessions independently.

Trustpilot

About Our Trustpilot Reviews

Trustpilot is a useful, imperfect signal. This page sets out how we engage with it — including how we handle critical reviews, what we flag as false claims, and where else you can read independently verified feedback.

By The Linden Centre Editorial Team · Last reviewed May 2026

Trustpilot reviewers are independently verified by Trustpilot — not by us. We have no ability to remove a review we disagree with, and we do not pay for reputation services. What we do is read every review, respond publicly to anything that warrants a public response, and treat critical reviews as formal complaints under our complaints procedure.

This page exists because 'Linden Method Trustpilot' is a search anyone considering us is likely to run. We would rather you read our position in one place than piece it together from a profile page.

How to read our Trustpilot profile

Three things to look for when you visit the profile:

The rolling 12-month volume of reviews. A handful of strong positives or strong negatives tells you very little; we look at the pattern across at least a year.
The team's response rate to negative reviews. Where a review is unanswered, the writer has either declined to engage or the platform's notification did not reach us — we re-check weekly.
Whether the writer is identifiable as a real customer. Trustpilot's verification flags reviewers who submitted with proof of purchase.

How we handle a critical review

A critical Trustpilot review triggers two parallel actions. First, a public response from the customer experience team — typically within one working day — acknowledging the reviewer and inviting them to take the issue through our complaints procedure so we can investigate and, where appropriate, refund. Second, the underlying issue is logged in the same complaints register that drives our service improvements.

We do not write rebuttal responses to critical reviews. The goal is to resolve, not to argue in public.

When we flag a review as a false claim

Trustpilot allows businesses to flag reviews that fall outside their guidelines — including reviews that contain provably false statements, reviews from people who have never been customers, and reviews that constitute personal attacks unconnected to a service experience. Each flag is reviewed by Trustpilot's content integrity team, not by us.

We use this route conservatively. We do not flag a review simply because it is unflattering. We do flag reviews that allege criminal conduct that did not occur, or that describe a transaction that did not happen — because those reviews are not consumer feedback in any meaningful sense.

Frequently asked

What is your overall Trustpilot rating?: Trustpilot ratings move in real time, so we do not quote a static number here. The current rating is visible on the Trustpilot profile linked from our footer.
Do you pay for Trustpilot reviews to be removed?: No. We do not pay any reputation service. Trustpilot does not allow businesses to buy review removal — and we would not do so if it did.
I had a poor experience but did not leave a Trustpilot review — can I still get a resolution?: Yes. The complaints procedure on this site is the fastest route to a resolution and is open to every customer, whether or not you have left a public review.
How do I tell whether a critical Trustpilot review reflects a real customer experience?: Look at the Verified badge, the date, and whether the reviewer has engaged with our public response. Reviews that allege specific verifiable interactions are easy for us to investigate; reviews that do not name a service, date or order reference are harder for everyone to take at face value.